Privacy Policy

Logamail Privacy Policy

Last updated January 2026.

Logamail provides business email services for custom domains, including optional AI-assisted workflow planning. This policy explains how Logamail handles information used to plan, activate, support, and improve those services.

Information We Collect

We may collect contact details, company details, domain names, mailbox counts, role address requirements, DNS setup information, migration details, support messages, billing contact information, and service usage records needed to operate business email.

How We Use Information

We use information to respond to requests, create and administer mailboxes, verify domains, support migration, troubleshoot delivery issues, provide customer support, maintain account security, and communicate service updates.

Email and Migration Data

When a business requests migration, Logamail may process mailbox details, source-provider settings, folder structure, message metadata, and message content as needed to move mail into selected destination mailboxes. Migration details should be provided only by authorized business contacts.

Sharing

We share information with service providers only as needed to operate email hosting, support, infrastructure, security, billing, and customer communication. We may also disclose information when required by law or to protect the service from abuse.

Retention

We keep business contact, account, support, and service records for as long as needed to provide the service, resolve disputes, meet legal obligations, and maintain reliable operations. Customers may request deletion or correction of eligible information.

Security

Logamail uses administrative and technical safeguards appropriate for business email operations. No online service can guarantee absolute security, so customers should protect account credentials, domain registrar access, and authorized administrator accounts.

Your Choices

You may request access, correction, export, or deletion of eligible information by contacting support@logamail.com. Some records may be retained when required for security, billing, legal, or operational reasons.

Contact

For privacy questions, contact Logamail at support@logamail.com.